Refund policy

Refunds and Cancellation Policy

Refunds

At Cooley's Custom Shirts & Stuff, we are committed to providing high-quality, custom products tailored to your specifications. Due to the personalized nature of our creations, all sales are final. We do not accept returns or issue refunds, as each order is crafted uniquely for you. We appreciate your understanding of this policy.

Exchanges

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you receive an item that is defective or damaged, we are happy to offer an exchange for the same product. To initiate an exchange, please contact us at orders@cooleyscustom.com, and we will guide you through the process. Your satisfaction is important to us, and we are here to help resolve any issues with your order.